Yes! We accept returns on most items up to 30 days after order arrival. If you need to return an item, please contact us. We cannot accept returns on clothing items, herbs, oils, soaps, teas, or any bath and body products. There will be a 15% restocking fee on any opened and lightly used products that are returned. We cannot accept returns on items damaged by customer use. Customers are responsible for shipping items back to Raven and Rogue. Shipping fees on original orders are nonrefundable.
We are not responsible for items that are lost in transit, damaged by the postal service, or stolen. All orders are sent with insurance so that you may file a claim in the event that your order is lost, damaged, or stolen.
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