Terms and Conditions

Last Updated: January 4, 2025

Welcome to Raven and Rogue! These Terms and Conditions govern your use of our website (https://ravenandrogue.com), products, and services. By accessing or using our site, you agree to be bound by these terms. If you do not agree, you must not use this site.

1. Overview

This website is operated by Raven and Rogue. Throughout the site, the terms “we,” “us,” and “our” refer to Raven and Rogue. By using our website or purchasing products, you engage in our “Service” and agree to be bound by these Terms and Conditions.

We reserve the right to update these terms at any time. Changes will be posted on this page, and continued use of the website after changes constitutes acceptance of the updated terms.

2. Preorders

By purchasing preorder items, you acknowledge that:

  • Items will not ship immediately and are subject to the timeline specified on the product page or confirmation email.
  • Orders containing preorder items will ship once all items are available; split shipments are not offered.
  • By purchasing, you agree to this policy.

3. Placing Orders

When placing an order, you represent that:

  • You are legally capable of entering into binding contracts.
  • The information you provide is accurate, complete, and current.

We reserve the right to refuse or cancel orders at our discretion, including for reasons such as suspected fraud, unauthorized transactions, or errors in product descriptions or pricing.

4. Payment and Pricing

All prices are subject to change without notice. Payments are processed securely through third-party services, and by submitting payment information, you authorize us to share necessary details with these providers. Payment methods may include credit/debit cards, PayPal, and others as indicated.

5. Returns and Cancellations

Our Returns Policy forms part of these Terms and Conditions. Please review our Returns Policy for details on eligibility and procedures for returning items.

Your right to cancel an order applies only to items returned in the same condition as received, including packaging and instructions. Custom or personalized items may not be eligible for return.

6. Intellectual Property

The content, design, and functionality of this website, including all products and resources, are owned by Raven and Rogue and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Raven and Rogue shall not be liable for any damages, including but not limited to lost profits, data loss, or indirect damages arising from the use or inability to use the Service.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in accordance with these laws.

9. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Material changes will be communicated through a notice on our website. Your continued use of the website after changes constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at orders@ravenandrogue.com.